Returns & Exchanges
At Isotoner, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange unworn items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
Print Your Label
Once your request is submitted, download and print the prepaid shipping label provided through the portal.
Package Your Items
Place the unworn items in their original packaging and securely attach the prepaid shipping label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing