Frequently Asked Questions
Everything you need to know about shopping with Isotoner
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States, while expedited options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please use our online portal to generate a return shipping label.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your hand or foot according to the instructions to ensure the most comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are Isotoner products covered by a warranty?
Yes, we stand behind our quality. Most products include a one-year limited warranty against manufacturing defects from the original date of purchase.